Hardware Repairs and Services

We service all types of IT hardware for individuals and professionals. 

You can count on us even on a bad day

Because sometimes things dont go according to the plan...

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Computer don't start?

You already know when a bad day is about to happen. Laptop or computer dont want to start anymore, never-ending bluescreens, finder not found, burned charger, printer stuck?

We can help you overcome the daily pain of unresponsive or tired hardware.

We offer our services to individuals and professionals with or without monthly engagement.

Just drop us a message to let us know how we can help you today and be back to work in no-time.

Things getting slow?

Our repair service include Servers, desktop computers, workstations, laptops, printers and network components like routers, firewalls, routers and switches.

We also offer network auditing service to identify weak areas on your network and provide solutions to boost your bandwidth.

Our network engineers are certified by the major players in the industry like Microsoft, Cisco Systems, 3Com, Nokia, Netgear,  Avaya, Juniper, Fortinet, Belkin, D-Link, Huawei, Zyxel

You can also give us a call at +852 9662 6037

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Work from home is the new trend

It's time to organize your workplace

Worldwide way of working and collaborating has changed and most of us are working from home using their private space, internet connection and ressources to make things happen.

When things go pear-shape with the technology, there is no more company hotline to take care of problems and you are just by yourself to figure out what is going on.

Our team of technicians and engineers is here to help and deliver an on-site / at-home support to help you be back on track when the company support is nowhere to find.

As a well established Hong Kong company, we provide invoices which can help you refund our services at your company expenses when possible.

For On-site interventions, We accept various payment methods including HSBC transfers, Payme, VISA, Mastercard, and Cash.

Common cases

Through our experience we have solved many well-known issues

Here are some cases that may shine a light on the issue you are currently experiencing.

Feel free to contact us and see how we can help you.

Stay Connected

Ally has landed in Hong Kong and had to go through quarantine for some days before being able to meet with the company representatives.

Her laptop charger didnt work anymore once arrived in her hotel room making it impossible to prepare her incoming meetings

She contacted us and got a same day delivery of a brand new charger.

Think Ahead

Nelson needed assistance regarding an issue with his network connection.

The routeur provided by his Internet provided had some rules preventing VPN connections which made it impossible for him to access his company files and network.

After some investigation and adjustement to his home network configuration, all went perfectly fine.

Standard operations

As much as possible we will avoid reinstalling the Operating System (OS) like windows, MacOs, Linux on your computer by troubleshooting the issue you have described us to get back on track. Your existing system will keep all customizations and installed softwares. 

Most of our competitors don’t want to deal with time-consuming diagnostics and will reinstall your computer right away. This is where we make the difference. We know your data are precious and we respect them.

However, if you have acquired/installed a new hard drive or willing to do so, we can transfer your existing system to the new drive without painful data loss.

We also provide assistance on hardware acquisition, purchase and installation. Feel free to let us know your need, our experts will be happy to help.

A file deletion can happen fast. Standard recovery is sometimes not possible when a hard disk just fail to operate properly. In those cases all your data on the disk will not be accessible anymore.

Our recovery experts may be able to help you in having back your data by using state of the art systems and software to recover your data.

If your computer have been infected by a malware or a virus, we can service your computer to restore its original state and clean all the necessary files.

On top of our Data Recovery and Virus Removal service, we will be happy to train you regarding data backup policy and how to maintain an efficient backup support of your data to avoid being stuck for days after a system crash.

NOTE : If you have deleted any file, folder or whatever data, avoid at all costs using your computer until we arrive to keep the disk integrity at its best state to give us the maximum chance to recover the missing bits of your data. In case of unsuccessful/impossible recovery, we do not charge any intervention fees. Contact Us Now

You can count on us if you want to expand the possibility of your computer by adding another hard disk, memory or extention cards. You can also contact us if you need help installing new software on your computer.

Our experience allow us to troubleshoot and solve issues regarding Servers, Home computers & Workstations (PC/Mac), Printers, Scanners, Audio & Video peripherals, Point of Sales systems, and many more…

Our technicians and engineers are readily available to advise you on your expansion project. We can provide at wholesale price hardware and software for your daily needs.

Contact us now for more information.

Home and Office networks tend to grow very fast due the increasing numbers of devices we connect. Home computer, laptop, printer, tablets, mobile phones, Security systems, TV, connected appliances and consors are all using the same network to communicate and access internet.

In case of bad configuration or issue with one of your devices, the whole network can become slow or go to a halt.

Network wise, we service Routers, Modems, Switchs, Wifi access points, Firewalls, VPN configurations, and all cabling issues.

If you are encountering problems accessing internet or experiencing slow transfer between your devices, contact us for a free diagnostic and let us solve all your network problems.

Fees and Service Coverage

We charge 400 Hong Kong Dollars for each of the above mentioned basic on-site operations. This includes the cost of transportation of our technician to your home or office. This service fee does not include any replacement parts, hardware or software if needed. All additionnal fees regarding replacement parts, hardware or software will be subject to quotation before any invoicing. No bad surprise or hidden fees in our offers.

Our Commitments :

We will not leave if the job is not finished.

We will not charge anything if your problem is not solved.

We will not charge any additionnal fee than what agreed at the beginning.

We double-check with you that our intervention fulfill your initial request before leaving.

For professionals and corporate businesses we also offer monthly plans specifically tailored to your needs at best prices. Contact us to schedule a meeting and talk more about your needs. Our offers include on-site and remote support, emergency support, monthly reporting with Service Level Agreement (SLA).

Standard same-day service coverage area include Whole Hong Kong Island (Central & Western District, Eastern District, Southern District, Wanchai District – 15, 16, 17, 18) and Kowloon (Kowloon City District, Kwun Tong District, Sham Shui Po District, Wong Tai Sin District, Yau Tsim Mong District – 10, 11, 12, 13, 14). Contact us to schedule an intervention in New Territories areas.

For On-site interventions, We accept various payment methods including HSBC transfers, Payme, VISA, Mastercard, and Cash.

Hong Kong Districts Service Coverage Area

We Solve Real Problems

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